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General Category => On The Road => Topic started by: Hipi on January 20, 2013, 11:11:55 AM

Title: Sheffield tickets?
Post by: Hipi on January 20, 2013, 11:11:55 AM

We're trying to order the tickets from The Plug website. We fill in our credit card information, click "continue", but we get the message "To protect our customers from identity theft, credit card details are erased when a browser refreshes on the checkout review page. Please enter your card details again and re-submit the form." We just don't get any further from this. Is there any other place to order these tickets, or what should we do with this?

Title: Re: Sheffield tickets?
Post by: NickyG on January 20, 2013, 11:48:51 AM

I'm not going to be much help, as I didnt get that message - but I sympathise as I spent some time trying to find the 'buy' button before realising you had to create an account etc, and even then  it all seemed a bit clunky compared to most others. It was OK in the end though.

Is there a button you are pressing to 'refresh' on the review page? if yes, then dont press it; if no, then there is a contact number 0114 241 3040 which I would suggest calling late afternoon early evening (as more likely to be someone there then).

Title: Re: Sheffield tickets?
Post by: Hipi on January 20, 2013, 01:53:59 PM

I still can't do it. Does anybody know, how big the place is? Is it possibly going to be sold out?

Title: Re: Sheffield tickets?
Post by: L.North on January 20, 2013, 05:21:31 PM

I feel for you, I registered and I still cant pay for tickets, wont authorise my card which i know works. I am gonna give em a call tomorow. Nothing worthwhile is ever easy, lol.

Title: Re: Sheffield tickets?
Post by: Viv Savage on January 20, 2013, 05:39:15 PM

I'm also looking into this - will let you know if I get any answers.

Title: Re: Sheffield tickets?
Post by: L.North on January 20, 2013, 07:24:03 PM

Apologies, after buying tickets for Notts i thought I would try Sheffield again and it worked. I guess i must of entered the wrong details!

Title: Re: Sheffield tickets?
Post by: Hipi on January 21, 2013, 05:36:26 AM

For some reason we didn't manage to make the order with any of our cards. But we ordered the tickets from See tickets. With the box office collection that should work  :) 

Title: Re: Sheffield tickets?
Post by: Pazza on January 21, 2013, 10:35:42 PM

worked for me tho you gotta join, gotta be worth it looks a great little venue and looking forward to another sweat box atmosphere there in may

Title: Re: Sheffield tickets?
Post by: JohnnyM on January 23, 2013, 05:59:47 PM

Quote from: Hipi on January 20, 2013, 01:53:59 PM

I still can't do it. Does anybody know, how big the place is? Is it possibly going to be sold out?

I doubt it very much - its about 1200 capacity - I dont think NMA have *ever* pulled that many in Sheffield.