The official NMA board
General Category => New Model Army => Topic started by: Marco0721 on August 13, 2013, 05:37:58 PM
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hi, unfortunately i lost my password for the shop!so the shop said they will send me a new password! no new password arrived!i wrote a message about this to the shop!no answer...maybe something is not working??and yes,there is also nothing in my spam folder ;)
anybody else is waiting for a new password??
cheers
marco
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Same problem here.
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If you're trying to pre-order the new album, I believe that's handled differently from the normal NMA shop, so your normal password/account won't work, you'll have to create a new one.
From latest news on the front page:
"Because of anticipated heavy traffic, temporarily the UK and Northern Ireland orders will be handled by a partner online store for a limited time"
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If you email me with your full names to cloggdansers@blueyonder.co.uk I will have a go at resending you both new passwords
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i am from germany....
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thanks!!
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I will sort it tomorrow afternoon
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Same here,still waiting for password
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same issue!
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Anyone having the same problems with forgetting their passwords and being unable to retrieve them can email me on viv.nma@gmail.com and I'll manually replace their passwords and send them a email confirming everything.
I will need your details - full name, username and email address in order to find your account and be able to change the password.
Guillaume & Ironontour please email me or PM me here on the board.
Viv Savage
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Hi shoppers! I´m not worried about passwords and stuff, yet. Still it´s "message for the shop". Perhaps Viv or someone else can make me &others less anxious about the pre order thing. Could you say something that maybe I got missed or misunderstood during the process of purchasing the pre order itens? In my case is a delivery outside UK and Europe. I got the order confirmation but still I´m confused about it because came from New Model Army store but the email is customerservice in Spain? Is Townsend Music the recipient of @tmstore.es right? Then by chance, when I got back to the NMA webpage later and click the link to preorders I went to a different path, inside the "usual" SHOP... ooops so I did it wrong the first time? How can we handle the situation now, since I´m in the otherside of Atlantic? Can I still get the order or what I have to do? Sorry for the mess... and is there a possible date for the order to be dispatched to the mail? Thank you.
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Meanders could you please send an email directly to the shop cloggdansers@blueyonder.co.uk
Hopefully they will be able to sooth your worried brow.
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Hi meanders if you have ordered from Townsend they will post your order so don't worry John nma shop..,